General Office Administrative Officer
Ken began working for New York Life in August of 1998 as an office manager trainee in the Delaware General Office. He subsequently worked in the Constitution, Vermont, Oklahoma City and Wisconsin General Offices.
Ken Became an Office Manager in August 1999 at the Vermont General Office. He was promoted to Director of Operations in April 2006 in the El Paso General Office.
Ken was then promoted to G.O. Administrative Officer in the Houston General Office on April 14, 2008.
Prior to joining New York Life, Ken worked as a unit manager for US Airways, where he was responsible for the international operation at the Philadelphia International Airport.
Ken attended Cleveland State University, Widener University and the University of Phoenix. He has achieved, Customer Service (ACS) designation. He is married to Montse.
Janene Cassinelli, ACS
Vanessa Burwell, ACS, AIAA, AIRC, PCS
Lori Biddy, ACS, AIAA, AIRC
Senior Office Assistant
G. Joanne Adamek
Debbie Burd, ACS, AIAA, AIRC
Cleo Dunn, ACS
Maria Padilla, ACS, AIAA